Survey to Clients Confirms our Excellent Tracking Results
Wednesday, September 23, 2009
CSC Worldwide takes great pride in our customer service. We truly believe customer service is the job of everyone in our organization. Over a year ago we began daily tracking and monitoring our on-time, as intended and first pass quality of our products. As challenges were revealed, we rose quickly to the occasion to remedy any issue. We continue to learn and get better every day. Our internal data shows we consistently track at 95%+ on time and as intended in both divisions and our first pass quality inspections have improved dramatically as we adapt our procedures to be more effective.
To ensure that our statistics collected internally were matching up to what our customers believed, we recently conducted a customer specific email survey rating the same core functions of on time, as intended and quality. The results confirmed and validated our internal data. We perform at high levels and challenge ourselves daily to improve our procedures to better serve our clients.
It’s great people at CSC Worldwide performing for our clients to deliver great service.
CSC Worldwide Annouces Scholarship Recipients
Tuesday, September 22, 2009
Each year CSC Worldwide awards two scholarships to its associates children and grandchildren. CSC Worldwide is proud to announce the scholarship recipients for 2009/2010.
Nick Martin is the recipient of the Joseph A. Madigan Scholarship. He is attending Capital University majoring in Health & Fitness or Nutrition. Nick is the son of CSC Worldwide craft associate, Kevin Martin.
Nick graduated from Hilliard Darby High School where he was played for the high school football team. His goal is to be a personal trainer, strength coach or nutritionist.
Justin Thai is the recipient of the W.F. Aschinger Scholarship. He is the son of CSC Worldwide associate, Lynda Thai. His is currently attending The Ohio State University with the long-range plan of graduating from medical school and fulfilling his dream of becoming a doctor.
Justin graduated from Hilliard Darby High School where he was active with the Varsity Boys Tennis team as well as serving as in intern for Ted Celeste, Ohio’s 24th District State Representative and volunteering at Ohio Health Doctor’s Hospital.
The awarded scholarships are $1,500 for up to 5 years. The applicants are reviewed and recipients selected by David Shelby, a retired superintendent of schools for the Upper Arlington School District.
CSC Worldwide currently has 6 additional students utilizing the W.F Aschinger and Joseph A. Madigan scholarships. CSC Worldwide is proud to support the future of our youth by providing opportunities for advancement.
Details Matter
Thursday, February 19, 2009
When Liz Claiborne, Inc. presented CSC Worldwide with the opportunity to provide fixtures for their new DKNY Jeans “shop in shop” concept at Macy’s Herald Square, we were ready. Collaborating with our client on every detail from design to prototyping and delivery, CSC Worldwide was well prepared to offer exceptional service.
The project included custom perimeter fixtures and all loose fixtures for the DKNY Jeans space on the second floor at Macy’s Herald Square. Every possible detail was considered when choosing materials and fixtures. CSC Worldwide worked with Kramer Design Group to determine material requirements, engineering and production considerations.
The shop perimeter consists of faux white brick with high gloss yellow metal lit shelves and includes blackened steel pipe faceouts and hangbars. The back wall of the shop features Corian cabinets with a middle niche, video display, and two rows of high gloss yellow metal lit shelves.
The loose fixtures include multiple sizes and versions of racks, display tables, rolling combination fold/hang units, display crates and benches. Materials include blackened steel pipe, custom stained White Rift Oak, high gloss black and yellow steel, brushed stainless steel, clear stained plywood with pine accents, and smoked mirror.
The cash wrap is constructed from custom stained, White Rift Oak Planks with black metal facings on the employee- side drawers.
From the selection of materials, to the follow through on every fixure item, the attention to detail and exceptional service in the CSC Worldwide Specialty Retail Group created a beautiful outcome for this flagship project.
Thursday, February 19, 2009
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